Introduction
Asylum Relics Shop:
We saw the mainstream trying to be us, so we built something better.Let’s be real. While other alternative stores quietly softened their edges, rebranded, and traded genuine grit for generic fast fashion, we doubled down on what matters: attitude, authenticity, and volume. Asylum Relics was born to keep the spirit of rock-and-roll defiance and true alternative style alive and thriving. We’re here to outfit the fearless, the chaotic, and the legends—from the mosh pit to the moonlit night.
The soul of Asylum Relics may be pure punk rock, but our operations are high-tech and high-quality. We are proudly operated out of Southern California, drawing inspiration from the electric energy of the West Coast.
To ensure every item we sell—from that perfectly printed mug to that razor-sharp tee—meets our standards, we partner with Our Print Partners. This means you get products featuring high-quality imaging and professional printing, guaranteeing durable, vibrant, and long-lasting alternative gear.
Shipping & Service
To get your killer gear to you as efficiently as possible, all of our products are printed and shipped directly from our Print partners. This streamlined process allows us to focus on curating the best designs for you.
While your order ships straight from the source, our team is always here for you. If you have any inquiries, concerns, or just need to talk shop, customers are always welcome to contact us directly. We are the heart behind Asylum Relics, and we're committed to making your experience legendary.
Local Pickup Available
The Eternal Life Collection
Local Pickup Available
Local Pickup Available
Join the Insanity. Our Loyalty Rewards are reserved for the devoted disciples of Asylum Relics. Earn Grave Points with every acquisition, unlock forbidden discounts, and be the first to exhume new relics.
📦 Asylum Relics Return Policy
At Asylum Relics, we want you to be thrilled with your purchase. We handle returns for damaged, defective, or misprinted items to ensure you receive the high-quality products you expect.
Return Eligibility & Process
Within 30 days of the orginal order date
We accept returns only for items that meet the following criteria:
* Damaged in Transit: Items damaged inside the box during shipment.
* Misprinted: The design is incorrect, blurry, or misaligned.
* Defective: The item has a material or quality flaw.
We do not accept returns for items that are non-damaged or non-defective (e.g., buyer's remorse, incorrect size choice, etc.).
Please note: We do not offer exchanges. If you need a different item, color, or size, you must submit a return for a refund (if eligible) and place a new order.
How to Initiate a Return
To request a return for a damaged, misprinted, or defective item, please follow these steps:
* Email Us: Send an email to asylumrelicsshop@gmail.com.
* Provide Order Details: In your email, include the following two pieces of information:
* Full Name on the order.
* Order Number.
* Provide Picture Proof (Required): To qualify for a refund, you must attach clear photograph proof showing the defect or damage to the item.
Refund Approval & Final Step
Once we receive your email and review the picture proof:
* If your refund is approved, we will notify you and process the refund to your original payment method.
* Customers are NOT required to return the damaged, misprinted, or defective item once the refund has been officially approved.
This version now clearly states that customers do not need to ship the item back after their refund is approved.
🔎 Missing Your Order Number?
We understand that order numbers can sometimes be misplaced. If you need to initiate a return but cannot find your order number, here are the three best ways to locate it:
* Check Your Email Receipt:
* The order number is always included in the confirmation email sent immediately after your purchase.
* Search your inbox (including your spam or junk folders) for emails from Asylum Relics or your payment processor.
* Check Your Shop Account (Shop App):
* If you used the Shop app during checkout or have an account with us, you can log in to your account dashboard.
* All your previous orders, including the order number, will be listed under your Order History.
* Email Us for Assistance:
* If you still cannot locate the number, please email us at asylumrelicsshop@gmail.com.
* To help us find your order quickly, please include:
* The Full Name used on the order.
* The approximate Date of Purchase.
This should cover all the bases for a customer trying to get their information. Is there anything else you would like to add or adjust in your return policy or instructions?